Refund Policy — Marina BMP

In short

The 30-day trial and the free version cost nothing, so there is nothing to refund. Premium is €100 for the first paid month and €10 less each consecutive month, down to €10; you can cancel yourself at any time, and if a charge has gone wrong we will put it right.

1. What you are paying for

Every new account starts with 30 days of Premium free — no card, no charge. After that, Marina BMP Premium is a rolling monthly subscription billed through our payment provider Polar: €100 for the first paid month, then €10 less each consecutive month, down to €10 from month 10 (see How the price falls). It adds your marina on every device you sign in to, a copy kept off your computer, and email support. The free version is the complete product with no time limit, so you can evaluate everything before paying anything.

2. Cancelling

Cancel whenever you like, from Account Settings in the app or from your Polar account. Cancellation is immediate in the sense that no further payments are taken; Premium continues until the end of the month you have already paid for. You do not need to email us or ask permission.

Cancelling never deletes your data. Marina BMP keeps working locally and you can export everything as JSON at any time.

3. Refunds

Something went wrong with a charge — charged after cancelling, charged twice, or charged an amount you did not expect: contact us and we will refund it.
The service was unusable because of a fault on our side for a meaningful part of a billing period: contact us and we will refund or credit that period.
You simply stopped using it: fees for periods already elapsed are not normally refunded — please cancel to stop the next payment.

Refunds are returned to the original payment method. Once approved, the money is usually back with you within about ten business days, depending on your bank.

4. Statutory rights

Nothing in this policy affects rights you have by law. If you are a consumer in the EU or UK you may have a statutory right to withdraw from a distance contract within 14 days; where that applies, it applies in addition to everything above. We will not ask you to waive rights you cannot lawfully waive.

5. How to ask

Email marinaberthmanagerpro@gmail.com from the address you used to subscribe, telling us what happened and roughly when. We aim to reply within a few working days. If you paid by card you also keep whatever chargeback rights your card issuer gives you, though contacting us first is usually faster.

Version 5.6 · last updated October 2026.