Marina BMP offers a free local option and a €10/month subscription for the hosted, cloud-synced version. This page explains how cancellations and refunds work.

1. Cancelling your subscription

You can cancel yourself at any time — no email or approval needed — from Account Settings → Manage / Cancel Subscription, which opens the secure customer portal of our payment provider, Polar. Cancellation takes effect at the end of the period you have already paid for; you keep access until then, and no further charges are made.

2. EU 14-day right of withdrawal

If you are a consumer in the EU/EEA, you have the right to withdraw from your first subscription within 14 days of purchase. Email us within that window and we will refund your first payment in full.

3. Billing errors

If you were charged in error — for example a duplicate charge, or a charge after a confirmed cancellation — contact us and we will refund it promptly once verified.

4. After cancellation

When your paid period ends, cloud synchronisation stops, but you can continue using Marina BMP locally for free, and you can export your data at any time before or after cancelling.

Contact

Refund requests and questions: marinaberthmanagerpro@gmail.com — we aim to respond within 2 business days.